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Frequently Asked Questions

What is the AI Assistant?
Your AI assistant is the brain of Simpler. It understands what you need and routes you to the right tool. Ask it to generate an image, draft a message, or check your analytics. The more you use it, the better it gets at anticipating what you want.
How do credits work?
Simpler runs on prepaid credits. Top up when you need to—$5, $20, $50, or $100. Credits cover everything: AI conversations, image generation ($0.15/image), video creation, and document processing. No subscriptions, no surprises. Check your balance anytime in Billing.
How does AI learn my preferences?
Every time you reject something—an image style you don't like, a message tone that doesn't fit—the AI remembers. It uses these signals to get better at what you actually want. No manual training needed. Just use Simpler and it adapts to you.
How do I connect WhatsApp?
Go to Setup in the WhatsApp section. You'll connect through Meta's WhatsApp Business API—this lets AI help you draft messages and manage conversations. The setup walks you through linking your business number.
Is my data safe?
Yes. Everything is encrypted—stored and in transit. Your credentials live in isolated vaults, separate from your other data. We use Cloudflare's global network for security and never share your data with third parties. See our Privacy Policy for details.
Can I build automations without coding?
Absolutely. Open the Workflow Builder and describe what you want in plain English. "Send a reminder every Monday at 9am" or "When a customer messages, draft a reply." Simpler turns your words into working automations.

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