Sub-processors
Last updated: April 24, 2026
Simpler engages the following third-party service providers ("Sub-processors") to process Customer Data on behalf of our customers. By using Simpler, you authorise us to engage these Sub-processors. We will update this page at least 15 days before engaging any new Sub-processor.
Infrastructure & Hosting
| Sub-processor | Purpose | Location | Status |
|---|---|---|---|
| Cloudflare, Inc. Privacy & DPA | Cloud infrastructure, database hosting (D1), object storage (R2), serverless compute (Workers), edge AI (Workers AI including Deepgram Nova 3, Aura 2, and other on-network models), bot protection (Turnstile) | Global (Singapore PoP available) | Active |
| Railway Corporation Privacy Policy | FFmpeg video export + document intelligence pipelines | United States | Active |
AI Processing
| Sub-processor | Purpose | Location | Status |
|---|---|---|---|
| Anthropic PBC Commercial Terms & DPA | AI language processing (reasoning, chat, orchestration) via Claude | United States | Active |
| Fal AI, Inc. Privacy Policy | Image and video generation (FLUX, Wan, Kling, background removal) | United States | Active |
| ElevenLabs, Inc. Privacy Policy | Voice synthesis — multilingual fallback (English primarily uses Cloudflare Aura 2) | United States | Active |
Email Delivery
| Sub-processor | Purpose | Location | Status |
|---|---|---|---|
| Resend, Inc. Privacy Policy | Transactional email delivery (magic links, top-up receipts, drift alerts, retention emails) | United States | Active |
Payment Processing
| Sub-processor | Purpose | Location | Status |
|---|---|---|---|
| Airwallex Pty Ltd Privacy Policy | Payment processing, billing, credit card transactions | Singapore (licensed by MAS) | Active |
Planned Integrations
May be offered in the future — not currently available. If enabled, their use will be disclosed here and governed by their respective privacy policies.
| Sub-processor | Purpose | Location | Status |
|---|---|---|---|
| Meta Platforms, Inc. Privacy Policy | WhatsApp Business API for messaging and voice calls | United States | Planned |
| Google LLC Privacy Policy | Gmail integration for email management | United States | Planned |
| Microsoft Corporation Privacy Statement | Outlook/Microsoft 365 integration for email management | United States | Planned |
Changes to Sub-processors
We may update this list from time to time. In accordance with our Data Processing Addendum, we will provide at least 15 days' notice before engaging a new Sub-processor by updating this page.
If you wish to receive email notifications of Sub-processor changes, please contact us at dpo@simpler.asia.
Related Documents:
Terms of Service | Privacy Policy | Data Processing Addendum